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NOVIQ PBX Insights
Features

Everything your phone system data can tell you

A focused set of capabilities built around real PBX data, not speculative metrics.

Live PBX wallboards

Realtime tiles for calls, answered and missed counts, with a layout designer and saved layouts.

TV dashboards

Full-screen wallboards designed for office displays and operations rooms.

Call analytics

Inbound and outbound volumes, answered rates, busiest hours and connected call duration.

Missed call intelligence

See which genuine inbound calls were missed and which remain unreturned.

Extension performance

Activity by extension and team across calls made, received and connected time.

Call explorer & reporting

Search, filter and review call history with logical call grouping.

Historical reporting

Compare days, weeks and months to understand trends.

Voice quality / MOS

Present voice quality information where the PBX provides it.

Your PBX has the data. NOVIQ makes it useful.

See your own call data as wallboards, analytics and missed-call intelligence.